“he has a way to input specific customer context that pulls from Salesforce, that pulls from Gong, that pulls from other notes.”
Gong
By Gong
10 recommend/use · 17 sourced episodes
Every sourced reference
Short attributed excerpts only. Timestamps are approximate.
“they use a to an automation tool whether it's Outreach or Gong or Salesoft or Mixmax”
“I think Gong has gotten just meaningfully more interesting in the last year.”
“from gong recordings to Zenesk tickets to Twitter threads”
“from gong calls to zenes tickets to Twitter threads to App Store reviews”
“your users external data like Google drive files gong transcripts or Jer tickets”
“Alon is co-founder and chief product officer at gong”
“I think gong did does like an amazing job in marketing for a B2B product”
“there's really powerful tools like we use gong uh for instance to like understand like what are maybe prospects”
“we use gong at glean to record our our sales calls”
“salespeople would send me gong link recordings you know in the past and in the current demos”
“there's tools like gong which do call recordings and you can set up filters and alerts for specific terms phrases competitors”
“they studied 2 and 1/2 million sales calls that were recorded on Gong and they studied it with AI.”
“And so Gong comes up as an example.”
“you have Salesforce and then the whole world and the universe revolves around Salesforce you just have more advanced tools you have like gong”
“gong is another one I think gong's really great”
“us being able to dig into the qualitative insights that we get on those calls as product people is really good too”
“whether it's with your sales team like a Gong call”
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The Incognito Cry Test
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The Middle-Manager Reporting Veto
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The PM-Engineering Alignment Operating System
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The POC as Business Case
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The Readiness Gap: Transparency Survey to Product Digest
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The Research Coordinator Role
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The Setup-and-Follow-Through Sales Pitch
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The Spiral Method for Learning Fast
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The Three Flavors of AI Product Management
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The Tomorrow Test for Saying No
Decide whether to accept a distant commitment by imagining you had to do it tomorrow
The Tuning Fork Silent Read
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The Two Departments That Matter Test
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The Two-Question Introvert Diagnostic
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The Ungated Customer Feed
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The Unsell Email
At offer stage, email the candidate the eight worst truths about the job — then see if they still say yes.
Thinking Gray
Defer black-or-white judgments about decisions and people until the last responsible moment.
Three-Legged Model Evaluation
Judge a model-harness combo with heavy usage, a trusted five-person taste panel, and ~10 sharp evals
Throwaway Prototyping To Discover The Product
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Tool-Agnostic Hiring Test
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Use AI As Leverage On Your PM Time
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Waiting vs. Wandering: The IC PM Operating Model
Bring energy, wander into the unknown while others wait, and amplify signal with AI.
When to Centralize a Martech Function
Use the 100-150 person threshold and b2c/b2b axis to decide when and where to own martech.
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