“product teams at high-growth companies like Pinterest, Figma, and Qualtrics run on Coda”
Qualtrics
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“product teams at high growth companies like Pinterest figma and qu trick run onoda”
“Kim was a COO coach at Dropbox qual Trix Twitter and many other tech companies”
Related frameworks
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Play small talk like hacky sack: set the other person up to succeed and balance disclosure over time
CORE Feedback Structure
Context, Observation, Result, Next Step — feedback about behavior, never personality
Dare to Be Dull
Strive for connection over perfection to free up cognitive bandwidth when speaking spontaneously
Gauge How It Lands
Read the reaction in real time and adjust which axis you move on — sad/mad means move up on care
Reframe Anxiety as Excitement
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Soliciting Feedback: The Order of Operations
Ask a go-to question, count to six, listen to understand, then reward the candor
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Level up (or transition into) PM by picking the skill axis opposite your background, then strategy
The Four I's Feedback Structure
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The Radical Candor 2x2
Care personally AND challenge directly — the two axes that place every act of feedback
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The Three Mindset Shifts That Stall or Restart PM Growth
Fix the three stories — control, change, and self-image — that quietly stall product careers
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The Three Ws of PM Career Growth
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The Triple-A Apology
Acknowledge, Appreciate, Amend: apologize for the transgression, not for how someone feels
The WHAT Toast Structure
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What / So What / Now What
A three-part structure that turns any on-the-spot update or answer into a memorable, digestible message
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