“Mayor is chief product officer at N26, one of the most successful fintech startups”
N26
0 recommend/use · 2 sourced episodes
Every sourced reference
Short attributed excerpts only. Timestamps are approximate.
“you take monzo only the UK n26 only in Europe”
Related frameworks
Blow Their Socks Off: The 10x Word-of-Mouth Bar
To earn recommendation, give users an experience they didn't know was previously possible
Cohort-and-Control Data Reading
Never trust pre/post dashboards — read behavior by cohort and judge changes by variant-vs-control so the macro can't fool you.
Conviction-Led Product Management
You can't split-test your way to love — build conviction on what matters, then make one big change
Cost-Allocation Pricing to Fuel Word-of-Mouth
Allocate every real cost to the customer who caused it, raise heavy users, cut everyone else's price
Do the Unscalable to Get Customers to Lobby For You
Deliver a painful manual experience so good that customers complain to the regulator, not to you
Hypothesis-to-Data Over Strategy
For most PMs, strategy is overrated — your real job is to shrink the time from hypothesis to data.
Mission Authenticity as an Emotional Referral Engine
An authentic mission that customers genuinely believe becomes a word-of-mouth channel money can't buy
Naturally Hedged Product Portfolio
Build products that make money in opposite macro conditions so troughs in one are peaks in another.
Product Marketing: Closing the Perception Delta
Make users perceive the value you actually delivered — close the gap between done and perceived
Running Products via the Daily Meeting
Assign one owner to an urgent problem, give them unlimited resources except time, and force a daily report until it's solved.
Slow vs Fast Decisions
For any reversible decision there's no right or wrong — only slow and fast — so decide fast and correct fast.
The 10x Leverage Desk
Spend your finite time only on problems with 10x positive or negative impact — and physically move yourself into the details until they're solved.
The Four Filters for Career Acceleration
Growth rate, strength-fit, deferred comp, and the C-suite question — pick jobs on these, not on salary.
The NPS Doubling Curve for Viral Growth
Optimize NPS instead of conversion, because each promoter tier doubles how many people they tell
The Superpower Overlap Test
Find your true strengths via a two-layer self-plus-peer assessment, then only take roles where your superpower meets the company's.
People in these episodes
Related resources
- Adolescence
- Airbnb
- Apple Podcasts
- Arc
- Bangalore
- Bangkok
- Bank of England
- Barbie
- Barcelona
- Bible Chat
- Booking.com
- Chime
- Chrome
- Crime and Punishment
- Dropbox
- Dubai
- Gemini
- Gmail
- Google Ads
- Google Hangouts
- Google Meet
- Google Search
- Granola
- House
- HSBC
- Intercom
- iPhone
- Lenny's Newsletter
- Lenny's Podcast
- Linear
- London
- Microsoft
- Midnight's Children
- Monetary Authority of Singapore
- Notion
- OpenAI
- Palantir
- Paragon
- PayPal
- Pendo
- Perplexity
- Pixar
- Reserve Bank of Australia
- Revolut
- Robinhood
- Singapore
- Snapchat
- Spotify
- Spotify model
- Statsig
- Stripe
- Suno
- Superhuman
- The 5 Types of Wealth
- The Big Bang Theory
- The Browser Company
- The White Lotus
- Vanta
- West Coast of the United States
- WeWork
- Wise
- Wix Studio
- Writer
Spot an error or want this page removed? Request a correction or removal.