“I met Lulu while she was head of comms at sub stack”
Lulu Cheng Meservey
she's currently Executive Vice President of corporate Affairs and chief Communications officer at activation blizzard
1 episode · 1 sourced appearance
Appearances and evidence
Short attributed excerpts only. Timestamps are approximate.
Frameworks in these episodes
Episode-linked context, not an unsupported claim of authorship.
Concentric Circles Message Propagation
Spread any message outward from your own desk, one audience ring at a time — never skip a circle.
Cultural Erogenous Zones
Stop trying to change what people care about; bridge from what they already care about to you.
Mistakes of Commission Over Omission
Doing nothing is the riskiest comms strategy — it hands the win to the status quo by default.
Pressure = Force ÷ Surface Area
Same effort, narrower target, more impact — shrink your surface area to raise message pressure.
The Comms Equation (Goal → People → Action → Belief → Medium)
Back-solve every comms plan from a business goal, never from an impressions target.
The Going Direct Playbook
Build one owned channel, voiced by a real human, primed before you ever need it.
The Repeatable Idea Test (Put the Pill in the Cheese)
Engineer a message people repeat for their own reasons — memorable, effortless, and never an inside joke.
Resources in their episodes
- Amazon
- Apple
- Apple Podcasts
- AssemblyAI
- assemblyai.com/Lenny
- CVS
- Gates of Fire
- getflac.com
- Google Docs
- Hacker News
- L'Oréal
- lennyspodcast.com
- Medium
- Microsoft Excel
- Notion
- Notion AI
- Public.com
- SOC 2
- Spotify
- Substack
- The Last of Us
- The Last of Us (video game)
- The New York Times
- TikTok
- Vanta
- vanta.com/Lenny
- YouTube
Related guests
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