“Jud helped build the user research practice at Facebook he was a longtime head of research at Airbnb”
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Judd Antin
“Jud helped build the user research practice at Facebook he was a longtime head of research at Airbnb”
1 episode · 1 sourced appearance
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Frameworks in these episodes
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Marketing4 steps
Kill NPS, Ask CSAT
NPS is the marketing industry marketing itself — a satisfaction question has better data properties.
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Strategy4 steps
Macro / Middle-Range / Micro Research Portfolio
Sort every research question into three altitudes and starve the middle one that eats your team's time.
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Influence4 steps
The Business-Fluency Scalpel for Researchers
Learn the company's financial language so your insights land in the funnel, not in a deck.
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Strategy3 steps
The Dogfooding Boundary Rule
Use your own product walkthrough to generate the issue list — never to prioritize it.
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Leadership5 steps
The Embedded Insights Partner Model
Success metric: they won't have the meeting without you.
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Leadership4 steps
The Five Tools Researcher
A modern researcher carries five methods, not one — and you hire for the Swiss army knife.
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Self-Mastery4 steps
The Gut-Check Protocol
Intuition is pattern matching and bias in the same organ — check it with System 2 and diverse guts.
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Mindset4 steps
User-Centered Performance Detector
Spot the rituals where a team signals customer obsession without any intent to change the decision.
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