RecommendsThe ultimate guide to product operations
“I love the the Netflix genre of everything from The Haunting of Hill House. Those are great.”
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The Haunting of Hill House
By Mike Flanagan
1 recommend/use · 1 sourced episode
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Related frameworks
Leadership3 steps
Hire-Experienced vs. Train-Up Decision Matrix
Decide whether to hire an experienced product ops person or train one, based on time and coaching capacity
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Leadership4 steps
Hiring Profiles by Product Ops Pillar
Match each product ops pillar to a distinct candidate background and skillset
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Leadership3 steps
Keep vs. Offload: The PM Decision-Rights Boundary
A clear line for what a PM keeps versus hands to product ops — decision rights never move
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Strategy3 steps
Product-Lens Metrics: Monitoring Product Health vs. Business Health
Segment company metrics through a product lens so leaders can actually monitor their strategy
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Leadership3 steps
The Three Pillars of Product Operations
Structure a product ops function around data insights, customer insights, and process to free PMs for strategic work
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Strategy4 steps
Which Product Ops Pillar to Start With
Choose your first product ops investment by company stage and where your biggest fire is
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Related resources
- Amplitude
- Athenahealth
- Atlassian
- Continuous Discovery Habits
- Deutschland 83/86/89
- Dovetail
- Dragonboat
- Escaping the Build Trap
- Harvard
- Jira
- Jira Product Discovery
- Lenny's Podcast
- Looker
- Love Is Blind
- MongoDB
- OpenAI
- OpenSky
- Pendo
- Product Operations: How Successful Companies Build Better Products at Scale
- Salesforce
- Stripe
- Tableau
- Traffic
- Uber
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