book

Product Operations: How Successful Companies Build Better Products at Scale

By Melissa Perri and Denise Tilles

1 recommend/use · 1 sourced episode

Every sourced reference

Short attributed excerpts only. Timestamps are approximate.

“Melissa and Denise are authors of an awesome new book called Product Operations: How Successful Companies Build Better Products at Scale.”

Speaker: Lenny Rachitsky▶ Watch at ~0:30approx.

“For folks listening, make sure to grab their book Product Operations.”

Speaker: Lenny Rachitsky▶ Watch at ~1:17:00approx.

Decide whether to hire an experienced product ops person or train one, based on time and coaching capacity

Match each product ops pillar to a distinct candidate background and skillset

A clear line for what a PM keeps versus hands to product ops — decision rights never move

Segment company metrics through a product lens so leaders can actually monitor their strategy

Structure a product ops function around data insights, customer insights, and process to free PMs for strategic work

Choose your first product ops investment by company stage and where your biggest fire is

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