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MindsetMihika Kapoor (Product at Figma)

The A-Minus Idea: Conviction as a Catalyst

Put out an opinionated idea to react to — people respond to an idea far more than to nothing.

Difficulty
Easy
Time to result
~days to results
Steps
4
Confidence
92%

A decision-making stance for building conviction quickly and using it to create team momentum. Rather than starting from zero and gathering insights until you reach certainty, Kapoor advocates putting out an opinionated 'A-minus' idea early — even if it is wrong — because people react far more readily to an idea than to a blank page. The conviction is paired with a willingness to pivot the moment real signal contradicts it.

Origin

Mihika Kapoor's practice, shaped by advice from Yuki (Figma CPO) on entering research with an A-minus idea, and Jeff Bezos's one-way-door / two-way-door reversible-decision framework.

Core principles

  • 01Most decisions in software are two-way doors — reversible — so bias to action
  • 02An idea, even a wrong one, is a better catalyst than nothing because people react to it
  • 03Build intuition ('product sense') through an insatiable habit of talking to users
  • 04Strong opinions, weakly held: pivot fast when external signal disagrees
  • 05Momentum toward the vision is the PM's core job

How to run it

  1. 1

    Build a repository of user conversations

    Talk to users at every chance — grill people at dinners about how they use your product. Over time these accumulate into a mental library you draw from when making product decisions.

    Pro tip A live conversation makes anecdotes stick in your head far better than a written report.

  2. 2

    Enter with an A-minus idea, not a blank page

    Before research or a decision, form a view you believe is at least an A-minus. If users validate it, push to an A-plus; if not, you learn and are still no worse than a B.

    Pro tip Voicing a concrete idea gives people something to push against, producing a more opinionated result than starting from zero.

    Watch out Younger PMs often assume their opinion is not worth as much as veterans' or users' and default to gathering everything from scratch — slower and less opinionated.

  3. 3

    Broadcast it and collect reactions

    Communicate the idea to your team, let them react, then let users react. A right idea gets enthusiastic yes; a wrong one redirects you toward something better.

  4. 4

    Kill your darlings on real signal

    Hold the opinion strongly but weakly — the moment external signal tells you otherwise, have the agility to pivot away from the idea you were championing.

    Pro tip Since most software decisions are two-way doors, pivoting is cheap — treat reversals as learning, not failure.

    Watch out Refusing to pivot after contradicting evidence turns conviction into stubbornness.

In the wild

Vision sprint research advice

When Kapoor was working on a vision sprint, Yuki advised her to go into research with something she believed was at least an A-minus idea, so that user feedback could only move her to an A-plus or, worst case, leave her at an A-minus rather than a B.

Early conviction plus openness to feedback produced a stronger, more opinionated final direction.

Common mistakes

Starting from zero to seem objective

Withholding an opinion and building up from nothing produces weaker, less opinionated outcomes because people have nothing to react to.

Confusing conviction with rigidity

Strong conviction without 'strong opinions weakly held' means you miss the pivot signal and march confidently in the wrong direction.

Is it for you?

Best for

An early-to-mid-career PM who freezes on decisions, waiting for certainty before voicing a view.

Not ideal for

One-way-door, irreversible, high-stakes decisions where a wrong opinionated bet is costly to unwind.

From the transcript

putting out an idea, even if it's like totally wrong, is a much better catalyst for getting to a good solution because people are much…

25:00

you want to go in with something that's like at least an A- minus idea

25:30

strong opinions weakly held

26:00

be willing to like kill your darlings if you hear something that like tells you otherwise

26:00

I'm a huge proponent of, you know, Jeff Bezos's one-way doors two-way doors framework

22:30

From the episode

Vision, conviction, and hype: How to build 0 to 1 inside a company

Mihika Kapoor (Product at Figma)