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16 June 2022

Jackie Bavaro on getting better at product strategy, what exactly is strategy, PM pitfalls to avoid, advancing your career, getting into management, and much more

5Frameworks
10Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster

Management Is Not a One-Way Promotion From a Better IC Job

Bavaro describes management as lonelier, more painful, and often less fun than individual-contributor work. Managers carry confidential information and face conflicts between what a report wants and what the company can justify. Since warnings would not have stopped her younger self from trying it, her practical advice is to treat management as reversible and return to an IC role if the work does not fit.

  • Managers are treated differently from the rest of the team
  • Confidential people issues limit the transparency a manager can offer
  • Employee aspirations and company needs do not always align
  • Trying management does not require staying on that path forever

being a manager is not as much fun as being an IC

Jackie Bavaro

consider it a two-way door, consider it something that you can try for a while

Jackie Bavaro
#management#individual contributor#career choices

Hot Take· 1

Hot Take

You Can Grow Impact and Income Without Becoming a Manager

Bavaro argues that many PMs climb toward management because they do not understand the alternatives. Senior individual contributors at large technology companies can earn substantial compensation, and changing companies may increase pay more than another internal promotion. Growth can also mean choosing a more consequential product, a more innovative domain, or work with greater social impact.

  • Senior PM compensation can remove money as the reason to manage people
  • Switching companies can outperform internal title progression financially
  • Impact can grow through product reach, depth, novelty, or social value
  • A career path does not have to be a sequence of management promotions

you don't necessarily need to like climb that career ladder forever to make a lot of money

Jackie Bavaro

there's different ways to grow your impact and grow your career, other than getting promoted to people management

Jackie Bavaro
#career growth#compensation#individual contributor

Explainer· 1

Explainer

Why Truly Senior Individual-Contributor PM Roles Are Scarce

Bavaro explains that a company creates a very senior IC PM role only when it has a problem large enough for director-level impact but compact enough for one person to product-manage the whole team. Platform work and major partnerships sometimes fit that shape, but most high-impact areas eventually require layers of people management. The scarcity reflects organizational design more than a lack of respect for IC careers.

  • The role must deliver director-scale impact without director-scale headcount
  • Platform teams can create sufficiently broad leverage for a senior IC
  • Major cross-company partnerships can also fit the role
  • Most large product surfaces require managers of managers to aggregate impact

there's only a few problems out there like that

Jackie Bavaro

It's a lot easier to have a big impact if you have if you're a manager of managers and you kind of can add up…

Jackie Bavaro
#principal pm#career ladder#org design

Story· 4

Story

A Google Rejection Led Bavaro to Level the PM Interview Playing Field

Bavaro expected to pass a Google PM interview and was shocked by the rejection. After joining Google later, she saw that candidates could sound structured without having good ideas, while qualified people often misunderstood what unusual interview questions were testing. Sharing the hidden rules only with friends felt unfair, so she put the knowledge into books and public guidance.

  • Bavaro's first Google PM application ended in an unexpected rejection
  • Interview performance often reflected familiarity with hidden conventions
  • Polished structure could disguise weak underlying ideas
  • She published the guidance to extend access beyond privileged networks

even good PMs don't know how to answer these questions

Jackie Bavaro

If I'm willing to tell it to a friend of a friend, I have to be willing to like put that out on the internet…

Jackie Bavaro
#pm interviews#career#access
Story

The Two-Week Yes Experiment That Made Bavaro More Collaborative

Early at Asana, Bavaro saw the PM as the person who protected focus by saying no as quickly as possible. After her boss told her to stop shutting him down, a coach challenged her to spend two weeks finding truthful ways to say yes. She learned to affirm the underlying problem, explore the suggestion, or test the proposed design without committing the team to every solution.

  • Defensive prioritization made suggestions feel like attacks on her judgment
  • A coach prescribed two weeks of finding a valid yes
  • Acknowledging a real problem does not require accepting the proposed solution
  • The experiment replaced protectiveness with genuine collaboration

the problem they're talking about is probably real

Jackie Bavaro

I think you can find a way to do your job and still say yes to people, right?

Jackie Bavaro's coach
#collaboration#product management#coaching
Story

How Bavaro Talked Her Way Into Asana's Planning Committee

Bavaro's manager would return from Asana's planning committee with decisions, only for her to raise follow-up questions. She began preparing questions and possible follow-ups for him, then proposed joining the meeting because direct participation would save his time and energy. The seat exposed her to business, finance, marketing, and organizational decisions beyond feature delivery.

  • She first improved her manager's preparation for the senior meeting
  • Her follow-up questions showed that relaying decisions was inefficient
  • She framed access as useful to her boss rather than as status for herself
  • The committee expanded her view from features to company-building

it might be easier if I just go

Jackie Bavaro

And it was a way that I sort of talked myself into this higher level meeting, framing it as something that was gonna help out…

Jackie Bavaro
#career growth#influence#business strategy
Story

The Manager Match That Grew Bavaro From Slide Support to Strategy

Bavaro credits her long-time Asana manager J.R. with a relationship built on mutual respect and complementary strengths. He first asked her to assemble vision slides, then let her shape parts of them, and eventually trusted her to create the first draft for his review. Her growth freed his time for larger work, making development a genuine win for both manager and report.

  • Manager effectiveness depends partly on the match between two people
  • J.R.'s strength in vision gave Bavaro a craft she could learn
  • Responsibility expanded gradually from production to shaping to first draft
  • Her development created capacity for her manager to take on bigger work

I think there's gotta be a match between you and your manager

Jackie Bavaro

if I grew into something, then that would free up his time to take on something bigger and better

Jackie Bavaro
#management#mentorship#career growth

Takeaway· 3

Takeaway

Bavaro Uses Coaches for Specific Problems, Not Permanent Support

Bavaro distinguishes continuous coaching from focused coaching around one defined behavior. She prefers to hire a coach when she has a concrete issue to solve and to stop once it is resolved. Without that focus, she found herself enlarging small problems simply because she needed something to bring to the session.

  • Some people benefit from an always-available independent sounding board
  • Bavaro prefers coaching tied to a specific development goal
  • A defined problem makes sessions more action-oriented
  • Ongoing coaching can make small issues feel larger for her

For me, I find it's better to have a coach when I have a specific thing I want to work on.

Jackie Bavaro

I would make things bigger when I had a coach

Jackie Bavaro
#coaching#career development#self-awareness
Takeaway

Early-Career PMs Earn Bigger Problems by Solving Small Ones Well

Bavaro advises early-career PMs not to force novelty into deliberately narrow assignments. A constrained problem may call for a conventional, well-executed solution rather than a sweeping redesign. Completing the simple work reliably builds the trust required to receive broader, more creative responsibility later.

  • Early assignments are often intentionally narrow and constrained
  • A highly creative solution can be wrong for a straightforward problem
  • Solid execution is enough to clear early-career expectations
  • Reliability earns access to larger and less-defined challenges

just like do the simple thing, get it done really well, and that'll earn you the trust to be able to take on bigger things…

Jackie Bavaro

you just need to be doing like a solid good job

Jackie Bavaro
#early career#execution#product management
Takeaway

A PM Must Contribute Without Crowding Out Design and Engineering

Bavaro identifies opposite failure modes for young PMs. Some defer so completely to a strong designer that they become note-takers who add little judgment; others try to lead everything, deny colleagues visibility, and damage peer relationships. The effective PM adds ideas and momentum while creating room for each function to lead where it is strongest.

  • Excessive deference can make the PM a passive note-taker
  • Excessive control prevents engineers and designers from contributing visibly
  • Product managers should multiply the work of the whole team
  • Peer trust matters because peer feedback shapes performance reviews

some PMs I see get paired with a really strong designer, and you sort of let your designer take the lead on everything

Jackie Bavaro

And then some people step in too much. They're trying to lead everything and they're crowding people out

Jackie Bavaro
#collaboration#product leadership#peer feedback